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The player from copyright had had her account blocked at Octo Casino with $6,593 remaining in it. Despite multiple withdrawal requests and attempts to contact the casino, she had received no response.

After his complaint was submitted, he confirmed that his account had been successfully verified. He then reported that his payment had been approved and later credited. Finally, he confirmed that all his withdrawals had been successfully received. As a result, we had marked the complaint as resolved.

The player's deposit did not arrive into his casino account for over a week. The conplaint was resolved as the player's deposit was credited.

After more than two weeks and over ten failed withdrawal attempts, the casino finally approved his request and he received his money. The issue had been resolved and the complaint had been closed.

The player from Italy is experiencing difficulties withdrawing his funds because the transaction to the preferred payment method has been declined. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

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The player had mainly been playing live roulette and had cancelled a bonus that he had received. He was unable to access his winnings due to the account ban. After the player's communication with the casino and our intervention, the issue had been successfully resolved and the casino released his winnings.

In our comprehensive review of all relevant aspects, PinoCasino has attained a High Safety Index of 8.2. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.

Thank you so much for your kind words, Johnan. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future!

The player from Italy had made segmented withdrawal requests due to withdrawal limits. While the requests had been paid simultaneously, the player had received only one transfer of €2000. The player had successfully completed all necessary KYC verifications and had claimed the winnings were not bonus-related.

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The player from Portugal had lodged a withdrawal request five days prior and had provided all necessary documents but had not received any response. The disputed amount had been 540€. The player had indicated that the withdrawal перейти на сайт request had been made at the same time as a self-exclusion request. After no progress had been made, we had transferred the complaint to another team member who had contacted the casino.

The player from Baden-Württemberg has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany is experiencing difficulties withdrawing their funds due to limited availability of payment methods. Player’s complaint has been resolved successfully.

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